to top
Delivery Policy

Thank you for choosing to shop with us. Our delivery policy for downloadable digital products ensures a smooth and efficient experience for our customers. Please review the following details regarding the delivery process:

Instant Access: Upon completion of your purchase, you will receive instant access to the downloadable digital product(s). This means you can begin enjoying your purchase immediately after payment confirmation.

Delivery Method: Our downloadable digital products are delivered electronically via email or through a secure download link provided on our website. You will receive instructions on how to access your purchase promptly after the transaction is completed.

Email Delivery: If your digital product is delivered via email, please ensure that the email address provided during the checkout process is accurate and accessible. Check your spam or junk folders if you do not receive the email within a few minutes of your purchase.

Secure Download: For products delivered through a download link on our website, we ensure that the link is secure and protected. You can access your purchased digital product(s) by clicking on the provided link, which will direct you to a secure download page.

Download Limitations: Some digital products may have limitations on the number of times they can be downloaded or accessed. Please refer to the product description or terms of service for any specific restrictions.

Customer Support: If you encounter any issues with accessing or downloading your digital product(s), our customer support team is here to assist you. Please contact us via email or through our customer support portal, and we will promptly address your concerns.

Refund Policy: Due to the nature of digital products, we typically do not offer refunds once the download or access to the product has been provided. However, exceptions may be made in certain circumstances as outlined in our refund policy.

Additional Information: For further information regarding our delivery policy or any other inquiries, please refer to our website's FAQ section or contact our customer support team.

By completing a purchase with us, you agree to adhere to the terms outlined in this delivery policy. We appreciate your business and strive to provide the best possible service for our valued customers.

Thank you for choosing ThemeXriver for your digital product needs.